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Management Article-November 2006 Involve Your Customers You want positive sales signs or signals in your customer area. You want the customer to feel he’s going to get fair treatment every time he comes in. As a manager, you should be asking yourself how to serve your customer better the next time he stops. That’s giving…
Management Article – October 2006 – Embrace the Passion You should know by now whether the achievement of significant success is a true desire in your heart. Do you want it badly enough to make the necessary sacrifices? I’ve shown you some of what it takes. I’ve shown you what I think has made the…
Management Article September 2006 Empower Your People Do your customers really care whether or not your operation is efficient? Maybe they do; maybe they don’t. They really care more about the product they’ve bought from you, whether it’s a good product or not, or perhaps its price. They also care a great deal about how…
Management Article August 2006 What is my Recycling Yard Worth, Ron? My comments here are very philosophical general in nature, but because I get so many inquiries on this topic, I thought it might be good to discuss it. I have been hired many times to help determine the value of a yard (not including…
Management Article – July 2006 Part Three of Three Tools You Must Consider to Control Profits in 2006 – And Beyond This is a three-part article. Check the last two-month’s issues for parts one and two, or visit our web site. Last month we talked about Purchasing and Performance Pay. This month we will talk…
Management Article – June 2006 Part Two of Three Tools You Must Consider to Control Profits in 2006 – And Beyond This is a three part article, check last month’s issue for part one. Last month we talked about systems. This month we will discuss Purchasing and Performance Pay. Purchasing – You need a yard…
Management Article – May 2006 Part One of Three Tools You Must Consider to Control Profits in 2006 – And Beyond Since this is a three part article, please watch for the remaining portions over the next two months. As I travel internationally consulting, I continue to come across the same problems time and time…
Management Article – April 2006 Using Your Computer to Make You More Effective Did you know you can use Google, to watch for articles of interest, using keywords in most media, including newspapers, magazines and of course the web? Google will search for your key words and email you the results daily. Try using your…
Management Article – March 2006 How to Get More from Your Advertising Dollars Part 2 of 2 Last month, I discussed the components of an effective campaign, this month I will give you tips on how to differentiate yourself from your competition. Charles Tandy (of Tandy Corp fame) once said, “The most likely person to…
Management Article- February 2006 How to Get More for Your Advertising Dollars Part one of two So many folks ask me to help them with marketing and advertising when I do a consulting assignment. Historically, most recyclers don’t spend enough of their revenue on advertising (I recommend at least 1-2%) because they have had bad…